Get Surrey Working Plan launch to support thousands find work

The Get Surrey Working Plan is a bold cross-county plan to bring thousands of people back into work in Surrey. It’s now been launched with the backing of Surrey County Council, government ministers and employers.

The Get Surrey Working Plan brings key partners together to focus on supporting 26,900 economically inactive residents who want to work but currently face barriers to employment.

Surrey currently has a lower-than-average rate of economic inactivity at 17.8% compared to the national average of 21.2%. But around 131,000 of its working age population are not currently employed.

Government ministers and local leaders across government, Jobcentre Plus, health and business are pledging to work together to tackle the issue through a series of interventions. This includes multimillion pound schemes such as Connect to Work, Skills Bootcamps and WorkWell.

The new STEP Surrey portal will streamline access to services. It will help residents finding the right support, learning new skills and finding jobs. Plus they can access assistance in a simple and easy way.

What is the Get Surrey Working Plan?

The Get Surrey Working Plan launch included representatives from the One Surrey Growth Board at Redhill JobCentre Plus.

The plan identifies the key reasons for tens of thousands of Surrey’s working age residents not working. This includes long-term health conditions and caring responsibilities.

It also addresses Surrey’s skills mismatch problem. Currently many highly skilled professionals commute to London for work, leaving local employers struggling to fill vacancies. Key sectors including health and social care, automotive, and technology are particularly affected by recruitment challenges.

To bridge this gap, the plan will deliver targeted business support and skills development programmes. The aim is helping employers fill vacancies while supporting workforce planning and inclusive employment practices.

The soon-to-be-devolved Adult Skills Fund will focus on priority sectors and skills gaps. This enables residents to gain qualifications aligned with local employer needs.

Young people without skills or access to further learning will receive early intervention support in schools to reduce the risk of becoming NEET (not in education, employment, or training), with clear vocational pathways and work experience opportunities.

Get Surrey Working Plan launch – reaction

Matt Furniss, Surrey County Council’s Cabinet Member for Highways, Transport and Economic Growth and Chair of the One Surrey Growth Board, said: “While the economic picture in Surrey is largely a positive one, we know that there are thousands of people out there who are currently out of work but not in employment.

“Through the Get Surrey Working, we’re committed to breaking down those barriers and creating a truly inclusive labour market where everyone has the opportunity to access good quality employment and reach their full potential.”

Secretary of State for Work and Pensions, Pat McFadden said: The Get Surrey Working Plan is a perfect example of how partners can come together to support people into work and help local businesses find the talent they need.

“Surrey is a county with real strengths – a thriving economy, top-class businesses and talented people – yet we know there are many more people who want to work but face barriers that hold them back.

“By bringing together local employers and support services we can reach people where they are and give them a genuine route into good work. This kind of practical, locally-led support is exactly what we need to get Britain working.”

Working together to support people into work

The plan has been developed through partnership working. Key stakeholders include public health colleagues, Jobcentre Plus, Surrey Chambers of Commerce and employment support providers.

The aim is to avoid duplication of services and ensure support reaches those who need it most. This is through coordinating the employment and skills offer across Surrey with a clear, joined-up local service.

Looking for support? Get in touch via our Get support now form.

urfuture promotes careers to Gen Z in Surrey

urfuture helps young people seeking jobs and training find their perfect match online. We – as part of Surrey County Council – are teaming up with the company to support the region’s next generation of workers.

The Get Surrey Working Plan indicates there are 2,945 people aged between 16 and 24 registered unemployed in Surrey in September 2025. And roughly one in 20 (4.5%) are classed as not in employment, education or training (NEET) or circumstances not known.

As part of a renewed focus on supporting people of all ages into employment, we’ve teamed up with urfuture. The next generation’s job app reaches young people who aren’t engaging with traditional careers services or jobs boards.

Instead, the urfuture next generation job app platform attracts its audience through social media. It targets those young people who have left education unsure of their next steps, who are increasingly turn to platforms like TikTok and Instagram for guidance.

Rather than relying on CVs, urfuture’s algorithm matches candidates based on traits, motivations and working preferences. It then surfaces relevant opportunities that users may not be aware of.

How is Surrey working with urfuture?

The initial focus is on introducing Surrey youngsters to Skills Bootcamps. There are free fast-track government-funded courses designed to equip workers with the skills needed in Surrey’s growing sectors.

In just a few weeks, dozens of young people have applied for courses – meaning they could be in suitable roles with local employers in just 16 weeks.

urfuture is also helping create short-form explainer videos for social media, covering key roles and sectors that will be needed in the region moving forward.

Matt Furniss, Surrey County Council’s cabinet member for Highways, Transport and Economic Growth, said: “Surrey has a vibrant diverse economy which makes a major contribution to the vitality of our communities and UK as a whole. But we know that many young people are struggling to know how and where they should be looking to take that vital first step into the workplace.

“This innovative approach breaks down some of those barriers. Helping them understand what the roles are within businesses and highlighting where those first steps could take them.

Gen Z, jobs and urfuture

Holly Hobbs, Chief Communications Officer of urfuture, grew up in Staines. She says the platform was built around a fundamental shift in how Gen Z approaches work.

Holly says: “Gen Z looks for work differently because we’ve grown up in a fundamentally different environment. We’ve been raised in a world of constant information, infinite choice, and algorithm-led discovery – largely driven by social media rather than traditional institutions.

“At the same time, we’ve experienced major disruptions early in life: the pandemic, rapid technological change, and the rise of AI. As a result, trust in linear career paths and traditional hiring signals has weakened. Job titles, CVs, and “one right route” don’t resonate in the same way they did for previous generations.

“Instead, Gen Z expects work discovery to feel more like the platforms they use every day: personalised, visual, fast, and guided. They want clarity, relevance, and authenticity – not endless searching or generic job descriptions. That’s why they don’t search for jobs in the traditional sense. They discover opportunities through content, recommendations, and platforms that understand who they are and what they’re suited to.”

Find out more

Visit our Skills Bootcamps page to find a course that works for you.

Need extra help? Get in touch with our team of experts via our Get Support Now form.

urfuture's Holly Hobbs speaks at a podium at Surrey Skills Conference. Behind her is a banner for STEP Surrey

LIFT for Surrey residents as targeted employment support gets underway

A LIFT for Surrey residents looking for jobs or support into work will soon get underway. We’re working with councils across Surrey to contact about 14,500 households about support on offer via STEP Surrey.

The Low Income Family Tracker (LIFT) brings together local authority data from several district and borough councils in Surrey into a single place.

We – as part of Surrey County Council – are working with Policy in Practice (which owns the tool) and other councils to directly contact about 14,500 households about our Surrey-wide offer.

If you’re a Surrey resident receiving either council tax support or housing benefit, then you may soon get a letters from us. Some of you may also receive SMS messages to your phone.

They will include details of the support we offer to help people find a new job, learn new skills or get support into employment.

We will never ask for any personal details or bank details to be shared.

Get support from STEP Surrey

STEP Surrey is a new Surrey County Council service. It helps adults and school leavers find the skills they need and the jobs they deserve.

We can help when you’re starting your career, returning to work or looking to learn something new. You may just need a bit of extra support to get a job.

Opportunities available via STEP Surrey include:

  • Skills Bootcamps – free fast-track training in exciting and growing sectors. Learn new skills and boost your career prospects in a matter of weeks
  • Connect to Work – support for those with complex challenges to work. We’ll help you find and stay in employment
  • WorkWell – one-to-one coaching service which helps those with health issues or disabilities start, stay in or return to work

All are FREE to access for Surrey residents. And registering your interest only takes a couple of minutes via our Get Support Now form.

Plus, we have a live jobs board with thousands of live vacancies across Surrey all in one place. The feed is updated twice a day.

What is LIFT (Low Income Family Tracker)?

Policy in Practice’s Low Income Family Tracker (LIFT) is a data analytics platform for local authorities. It identifies vulnerable, low-income households to target support, maximize income and reduce debt.

Surrey County Council is currently working with seven district and borough councils to use the platform. These are Elmbridge, Reigate & Banstead, Runnymede, Spelthorne, Surrey Heath, Tandridge and Woking.

LIFT links the data from individuals in these areas who are currently claiming council tax support or housing benefit.

Councils can then identify key cohorts to target support to. This includes details of financial support they may be entitled to or important messages relating to changes in eligibility.

State of Surrey economy winter 2025 research: residents report worries about employment

The State of Surrey economy winter 2025 research reveals resident worries about work and employment. Extra support is now available from Surrey County Council after new data showed one-in-three (32%) know someone who has lost their job in the last year. 

The findings, generated by Surrey County Council’s ongoing in-house resident panel research, highlights the growing day-to-day concerns facing the 1.2 million residents in the region.

Responses show more than half report their own personal financial circumstances had worsened in the last year. And, of those currently employed, more than one in five expressed worries about losing their job within the next 12 months. 

It comes as the recent government figures show more than 26,900 people in Surrey are out of work but actively seeking employment. 

The council – working with government, employers and training providers – is responding directly to these challenges. This includes stepping up its county-wide offer for those who are out of work or looking to gain new skills to boost their career. 

Employment support available for Surrey residents

The launch of STEP Surrey, a new single gateway for skills and employment, is now live. This brings together help for jobseekers to learn new skills, find work and access employment support in one place. 

Skills Bootcamps, providing free fast-track training in growing sectors such as construction, cyber security, gaming and green industries, are also available. 

For those with barriers to work, there is dedicated employment support available.  

This includes Connect to Work, a pioneering government-funded programme which aims to support 2,000 residents with disabilities and other complex challenges into suitable sustainable employment over the next five years. 

And WorkWell provides free one-to-one coaching service for Surrey residents with health issues to start, stay or return to work. 

For business owners, budding entrepreneurs and freelancers, the Business Surrey website offers business support and start-up advice.  

Matt Furniss, Surrey County Council’s Cabinet Member for Highways, Transport and Economic Growth, said: “While Surrey’s economy is performing well overall, our residents are not exempt from issues facing the whole of the UK. These findings show that many of our residents are being directly impacted by challenges such as the cost-of living, unemployment or health issues. While I appreciate this can bring stress and anxiety, the positive news is there is help available.  

“We are using enhanced responsibilities from Whitehall to work with government, employers and training providers to ensure there is expert support available alongside local job opportunities from businesses who are desperate to recruit local talent. 

“I encourage those impacted to get in touch via STEP Surrey so that we can provide them with the bespoke support they need to find work that works for them and their loved ones.” 

What is the State of Surrey economy winter 2025 research?

The State of Surrey economy winter 2025 research is carried out by Surrey County Council’s residents intelligence unit.

More than 550 people took part in October’s resident panel survey. This asks a range of questions on the economy.  

Responders identified inflation, housing and infrastructure as the biggest economic challenges currently facing the county. And nearly 70% felt the economic situation in Surrey had worsened over the past year. 

For more information on the council’s resident panel, contact research@surreycc.gov.uk.

Image of a high street with shoppers walking down a cobbled street past along a number of shops.

STEP Surrey gateway goes live

Surrey residents can find work, learn new skills and access employment support in a single, simple and accessible way via Surrey County Council’s new STEP Surrey gateway. 

Latest figures show more than one in six people of working age in Surrey (17.9%) are not currently in work. 

Of these, 22,400 people want to work but are unable to find suitable employment. Barriers include education (30%), long-term health conditions (20.2%) and care responsibilities (19%).  

STEP Surrey aims to change that, providing a single gateway for those looking for work – regardless of their circumstances, background or experience. 

The aim is to make it easier for job seekers to access the help and support they need, while helping local employers fill vacancies and skills gaps. 

Visitors will be able to access a live jobs board. This is updated twice a day and brings thousands of live jobs together into a single platform. 

Those who need extra support will be able to contact dedicated experts who can provide bespoke guidance to find work and learn new skills. 

Surrey Skills Conference

STEP Surrey was launched last week at the first ever Surrey Skills Conference. This brought 200 employers, education, academia and government delegates to discuss how skills can power the county’s future economy. 

It was organised by the council, in partnership with Surrey Chambers of Commerce. There were keynote contributions from Robert West, Head of Employment and Skills at the Confederation of British Industry and Holly Hobbs, a Gen-Z influencer and co-founder of urfuture. 

Key topics included how to make the most of the transfer of skills powers locally from government. And also addressing challenges. This includes driving business growth by equipping those out of work with the skills employers need to thrive. 

Delegates also learned more about upcoming government-funded programmes available in Surrey.  

This includes Connect to Work, supporting 2,500 people with complex barriers to work into employment over the next five years. And WorkWell, which provides coaching to those with health challenges to get into, return to and stay in work. 

Councillor Matt Furniss, Surrey County Council’s Cabinet Member for Highways, Transport and Economic Growth, said: 

“Surrey is a diverse, vibrant and well-connected region contributing more than £50 billion a year to the UK economy – we have a great economic story to tell. But beyond those headlines, we know there are challenges. Not least the tens of thousands of residents who are currently out of work but want to work. 

“This renewed focus to work, health, economic inactivity and skills, alongside ongoing devolution. It means for the first time we can shape our approach to skills and employment across a single Surrey footprint.  

“STEP Surrey is central to that mission – making it easier for every resident to access the training, support and opportunities they need to thrive in our local economy.” 

To access skills, training and employment support, visit www.stepsurrey.co.uk

Or you can get in touch with our team of experts via our Get Support Now form.

A group of professionals in suits stand in front of a STEP Surrey banner
Five people sit on a conference stage. Behind them are two banners for STEP Surrey and Surrey Chambers of Commerce

WorkWell support now available to Surrey residents

WorkWell support is now available to all adults in Surrey. Get free one-to-one coaching support to get a job or stay in work today.

Research shows there are hundreds of people in Surrey people with mental or physical health conditions who struggle to return to work after a period of absence.

One-to-one support from a WorkWell coach can help you return to work sooner. It can also help you from going on sickness leave and losing pay.

WorkWell coaches will provide a personalised support plan tailored to your needs. This may recommend employment and skills support, such as exploring new careers and talking to employers about changes they may need to make in the workplace. They may also recommend mental or physical activity support.

The support is free and usually lasts for up to six months. But it is not time limited meaning that the service is available for all the time you may need it.

The main thing is that you get the support you need to be healthy enough to stay in work.

Get support now via the Surrey County Council WorkWell website.

What is WorkWell?

WorkWell is a joint initiative from the Department of Work and Pensions and the Department of Health and Social Care to create a healthier and more productive nation.

Surrey County Council is delivering WorkWell in Surrey in partnership with local providers of health, wellbeing, employment and skills support.

It provides free, one-to-one work and health support service, helping people with health issues and/or disabilities to get back to work or remain in work by connecting them to local support providers.

People who are absent from work due to reasons such as mental health, Musculoskeletal (MSK) conditions and respiratory reasons often struggle to return to work after a period of sickness absence.

You can self-refer, speak to your GP, or contact us directly for support via the Surrey County Council website.

Who is eligible?

  • Anyone worried about how their health is impacting their ability to start, return to, or stay in work
  • Anyone who is in work, need support returning to work or are out of work for up to six months, who requires early intervention due to health related barriers
  • Anyone aged 16+ living in Surrey and registered with a Surrey GP surgery
  • Has the right to work in the UK

Those with more complex needs may be linked with other schemes that can provide longer term support.

Who provides WorkWell support in Surrey?

Surrey County Council is working with several providers to deliver WorkWell support.

This includes primary care services. These are the first point of contact in the healthcare system. And they include GPs, community pharmacy, dental, and optometry (eye health) services.

The local support providers we’re using are:

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WorkWell Surrey. Three people in high vis jackets are on an outdoor construction site. Two of the people are smiling while shaking hands.