Quality Engineer

Our engineering clients, based in Farnborough have an exciting opportunity for a Quality Engineer to join their growing team. Production Quality Assurance: • Monitor and improve standards of workmanship across sheet metal fabrication and electronics assembly operations. • Support and train production staff in quality requirements, visual standards, and correct handling methods. • Conduct First Article Inspections (FAIs) and maintain appropriate documentation in accordance with customer and internal requirements. • Identify, analyse and reduce rework through investigation and implementation of effective corrective actions using quality tools (5 Why, 8D, Ishikawa). • Ensure inspection stages are effective and consistent with drawings, specifications, and customer requirements. Customer Quality Assurance: • Investigate customer complaints and non-conformances, implementing timely and robust corrective actions. • Host customer visits, audits, and inspections, acting as the primary quality representative. • Raise and manage customer concessions and ensure traceability of records. • Liaise with customers to clarify and agree product quality standards and acceptance criteria. • Support RMA analysis and reporting. Supplier Quality Assurance: • Support Purchasing in the assessment, approval, and ongoing evaluation of key suppliers. • Conduct supplier audits and support the resolution of supplier non-conformances. • Analyse supplier performance data and lead improvement initiatives in collaboration with the supply base. Internal Auditing and Compliance: • Plan and carry out internal audits against ISO 9001 and internal processes. • Report audit findings, agree corrective actions, and verify closure of actions to maintain compliance • Maintain audit records and support third-party audit readiness Business Management System: • Maintain and develop SOPs, work instructions, forms, and quality records to ensure compliance with ISO 9001. • Support continuous improvement of the Business Management System (BMS) and ensure changes are communicated effectively • Assist in document control and revision management in line with process changes and audit findings. Required skills & experience: • Minimum 3 years in a Quality Engineering role within a manufacturing environment. • Experience with ISO 9001 Quality Management Systems. • Inspection of sheet metalwork and machined parts against engineering drawings. • Processing non-conformances and customer complaints. • Experience hosting customer and supplier audits. Working hours: 38 hours per week, Mon-Thurs 08:00-16:45, Fri 08:00-13:00