Client Manager

Principal Client Manager Location: SuttonContract: Full-time, PermanentSalary: £65,000 – £75,000 (depending on experience) The Role An opportunity has arisen for an experienced and commercially focused Principal Client Manager to take ownership of a key client portfolio within a growing accountancy practice. This is a senior leadership role combining strategic client management, commercial responsibility, team leadership, and input into the wider growth of the business. Key Responsibilities Act as the senior point of contact for high-value clients Drive client retention, satisfaction, and long-term growth Take ownership of portfolio performance, including billing, pricing, and profitability Identify and convert opportunities for additional services and fee growth Oversee complex client onboarding processes Provide technical oversight on more complex matters Lead, mentor, and develop client service teams Manage workflows, capacity planning, and service delivery standards Report on portfolio performance and key risks to senior leadership Contribute to wider business improvement and growth initiatives Requirements ACA / ACCA / CIMA qualified (or equivalent) Strong background within a UK accountancy practice Proven experience managing and growing a client portfolio Commercially minded with a track record of improving revenue and profitability Strong leadership and team development skills Confident managing senior client relationships What’s on Offer Senior, client-facing leadership role with real influence Opportunity to contribute to business growth strategy Competitive salary and clear progression potential If you are looking for a strategic leadership role with real ownership and impact, this could be an excellent opportunity.