Nescot (North East Surrey College of Technology) is a Further and Higher Education college located in Ewell. It offers a wide range of full and part-time courses, apprenticeships, and university-level qualifications across many subject areas.
Provider category: Digital skills
Surrey Adult Learning
Courses in basic digital skills leading to the Essential Digital Skills Qualification. Windows, Apple Mac, iPad Digital Skills & Confidence courses. Stages from 1 (no skill) to 6 (preparing for the level 1 assessment). All courses are 10 weeks, 2 hour sessions, once a week. Free for adults aged 19 or over on the 31 August 2024 who meet the eligibility criteria. If you are not eligible for a free course under the criteria, see details on eligibility criteria, you may need to pay a fee.
Lloyds Bank Digital Helpline
In partnership with the Digital Helpline, Lloyds Bank are offering free 1-2-1 training sessions. These sessions are tailor-made to your needs. You can learn to: Set up a device and connect to the internet, Create an email account and send emails, Sign up for Internet Banking and bank online, Book a doctors appointment, Shop online for groceries, Stay in touch with family and friends through video calls.
AbilityNet
AbilityNet provide all levels of support from free IT support from fully DBS-checked team members for older individuals and disabled individuals of any age, to helping professionals improve accessibility of digital products and websites.
A UK-wide organisation, they have team members situated in Surrey for localised support.
Complete the request form on their website to request learning support for yourself or a friend/family member.
Age UK Surrey (Guildford)
Age UK’s Guildford drop-in centres offer face to face tech support and digital skills training to Surrey residents. As well as digital skills help, the team can offer advice around staying safe online, device security and much more. Examples of help available include: Finding information on the internet, shopping online securely, sending and receiving emails, editing and manipulating photos, researching family history, and talking to your friend abroad via WhatsApp or Skype Sessions run on Wednesdays from 10am-12pm.
Age UK Surrey (Milford)
Age UK’s Milford drop-in centres offer face to face tech support and digital skills training to Surrey residents. As well as digital skills help, the team can offer advice around staying safe online, device security and much more. Examples of help available include: Finding information on the internet, shopping online securely, sending and receiving emails, editing and manipulating photos, researching family history, and talking to your friend abroad via WhatsApp or Skype. Sessions run on Mondays from 10am-12pm.
Angelic Network
Angelic Network was set up during the Covid-19 pandemic, to help Surrey residents of all faiths and ages to stay connected and support those in need. They offer both digital skills learning support and English classes for those struggling with digital exclusion and language barriers. They can also offer a tech loan service, though please note the resources available for this service are limited.
Blind Veterans UK
Blind Veterans UK help visually-impaired ex-servicemen and women to rebuild their lives after sight loss. As well as an incredible range of services including rehabilitation, retraining and emotional support, the charity offers help with accessing suitable tech and re-learning digital skills in both group and one to one environments. To be eligible for help from this charity, you need to meet the criteria – referrals and eligibility checkers are available on their website.
Good Things Foundation
A nationally operating charity, the Good Things Foundation have been incredibly active in promoting change and improvement to accessibility for digitally excluded individuals around the UK, including Surrey. Among their services they offer digital skills learning support, help with affordability of Wi-Fi and data packages, and a National Device Bank of refurbished laptops and tablets for those unable to purchase them themselves. From their website you can refer someone for support in any area required.
Surrey Libraries – Digital Buddies
Digital Buddies volunteers are operational across 46 of Surrey’s 52 library sites. They can offer personalised, one to one support with any digital products or websites you might be struggling with, as well as helping to access the library’s wide range of online services through their free Livvy app for access to audiobooks, papers and magazines, and much more. Libraries have Wi-Fi and equipment already in place, so you can use the computers there or you’re welcome to bring your own device (perhaps a laptop or smartphone).