Head of Technology

Role Overview The Head of Technology will lead the UK & Ireland technology function, providing clear ownership, direction, and accountability across all technology-related activity. This role sits at the intersection of logistics, technology, and data , ensuring technology solutions support both client delivery and internal operational efficiency. The position leads a multi-disciplinary team across Data, Business Analysis, Integrations, and Client Solutions , driving collaboration, innovation, and continuous improvement. Key Responsibilities Technology Leadership Own and lead all UK & Ireland technology initiatives Provide clear prioritisation, governance, and accountability Align technology delivery with business and client objectives Client & Project Delivery Oversee delivery of client-facing technology projects Ensure projects are delivered on time, to scope, and to standard Act as a senior escalation point for complex technology matters Operational Improvement Drive automation and system optimisation across logistics operations Reduce manual processes and improve efficiency through technology Support structured change management and adoption Platform Adoption & Data Increase adoption and effective use of technology platforms Oversee reporting, dashboards, and performance metrics Ensure data accuracy, accessibility, and governance Team Leadership Lead, develop, and support cross-functional technology teams Promote documentation, cross-training, and resilience Build a high-performing, collaborative team culture Skills & Experience Strong background in freight forwarding or global logistics Experience with logistics systems (TMS, ERP, workflow platforms) Proven delivery of technology-led transformation projects Client-facing technology and solution delivery experience Strong analytical, reporting, and data-led decision-making skills Commercial awareness and understanding of ROI and value delivery Confident communicator with senior stakeholders Organised, proactive, and solutions-focused leadership style Additional Information Fast-paced, evolving environment with multiple priorities Occasional travel may be required Role scope may adapt as the business grows